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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Admin SecurityEnforcement

October 23, 2024

5  out of  5
rating by Admin SecurityEnforcement
"It been an Amazing experience. I've been blessed connecting with this location. They've helped me find the proper coverage that coincides with my vehicle needs & always goes the extra mile. Thank You, Liddy for always being great & supportive. Peace and Love to you all ..."
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Kathy Duong

July 30, 2024

5  out of  5
rating by Kathy Duong
"Liddy was very helpful in helping me & my family find home insurance for our house! She explained & made sure we understood everything regarding the coverage. She was able to find us the best quote. I definitely recommend her and the State Farm team to anyone. Thank you!"
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William Nash

July 25, 2024

5  out of  5
rating by William Nash
"Liddy was incredibly helpful when it came to explaining the different insurance policy options I had. She made everything easy to understand, and was very kind!"
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Payton Elliott

July 24, 2024

5  out of  5
rating by Payton Elliott
"Great staff. Very knowledgeable and helpful. Answered every question I had. Liddy specifically was so helpful. Highly recommend!"
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Harrison Dearth

July 24, 2024

5  out of  5
rating by Harrison Dearth
"Liddy was super helpful and knew all about which policy would be best for me!"
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Jonah Peterson

July 24, 2024

5  out of  5
rating by Jonah Peterson
"Liddy was astonishing throughout the whole process. She did a great job explaining certain policies which I was confused over, as well as simplifying the overall process. Thank you so much Liddy! Saved me a lot of my sanity!"
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Olivia Williams

June 11, 2024

1  out of  5
rating by Olivia Williams
"If I could give a no star review, I would. I tried to call the office three different times within a week or two between 8-11:30 or 1:00-5. As I assume they go to lunch between 12 and 1 or sometime around. I was never able to get anyone on the phone and left a message with no call back. I emailed through the website twice, requesting a policy change and never got a call back. I chatted with customer service angent about two weeks ago to cancel my policy as I wasn’t able to get a hold of my agent. They said they would email and send a request in. Then I find out when I called back today that my policy still hasn’t been canceled that I needed canceled on 6/3. This is absolutely ridiculous. It shouldn’t be this hard to get a hold of someone when all I wanted was a policy change, and then I cancellation due to never getting a response about the policy change."
We responded:
"Hey Olivia I am so sorry you had a hard time getting in contact with our office. If you ever have any insurance needs in the future please let us know. "
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Zaid hakeem

May 29, 2024

5  out of  5
rating by Zaid hakeem
"Very professional and enjoyable to talk to"
We responded:
"Thank you so much for the 5 star review Zaid!"
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Becky Defriece

May 16, 2024

5  out of  5
rating by Becky Defriece
"Carolyn Freeman in Michael's office is THE best !. She is very knowledgeable about State Farm policies, and is very willing to help you with whatever your insurance needs may be. She can also explain things to you in a way that can help you understand the confusing world of insurance. Michael is very lucky to have her as part of his business. Thank you Carolyn for doing your job as well as you do, it makes keeping our policies with State Farm a bit easier. Becky/Joe D"
We responded:
"Thank you Becky! We appreciate the kind review. We agree Carolyn is the best!"
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mattstrick78

May 16, 2024

5  out of  5
rating by mattstrick78
"Long time State Farm customer but new to Michael Hovis, Carolyn had great customer service and really helped answer all my questions for auto home and life insurance!"
We responded:
"Matt we really appreciate the 5-star review! Carolyn is amazing in regard to auto, life and home insurance. "
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The Colls

January 25, 2024

5  out of  5
rating by The Colls
"Liddy is wonderful! Her willingness to help, educate and deliver superb support is what brought me here to rave about her! If you need coverage, Liddy is a ROCKSTAR!"
We responded:
"Thank you for your 5-star review! Liddy is an absolute rock star!"
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matt K

January 3, 2024

5  out of  5
rating by matt K
"The Michael Hovis agency has been great to me. They’ve done an excellent job explaining the changes in my policy and answer any questions I’ve had that came up clearly. It seems like they actually put in the effort to help. Liddy in particular went above and beyond to get me answers. Highly recommended."
We responded:
"Matt thank you for the review! Liddy is awesome and loves helping our customers!"
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Jared Braddy

January 3, 2024

5  out of  5
rating by Jared Braddy
"Liddy was an absolute pleasure to work with! She was knowledgeable , precise and professional. She quoted me on some of the most cost efficient prices I have seen. I will be personally recommending her to my family , friends , and clients in the future."
We responded:
"Hey Jared, I'm glad you had a positive experience with Liddy. Looking forward to continuing to assist with all your insurance needs. "
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Lex Rane

January 3, 2024

5  out of  5
rating by Lex Rane
"Great team! Always super helpful."
We responded:
"Lex thank you for the review! "
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James Barber

January 3, 2024

5  out of  5
rating by James Barber
"Michael Hovis State Farm has been phenomenal for me and my family. They make us feel safe and secure with our decision to choose them and I recommend them to all my friends and quite frankly I would recommend them to anyone! Ms. Liddy in particular did a great job getting me a quote as she was very thorough and diligent with providing what I needed! Again, I would recommend this agency to anyone because of the care and compassion they show in their work!"
We responded:
"Hey James we really appreciate your business. Thank you for the great review!"
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Cheyanne King

January 2, 2024

5  out of  5
rating by Cheyanne King
"Came in to get insurance on my truck. Liddy was great! Got me a good deal!"
We responded:
"Cheyanne Liddy knows how to find the best deals for our customers! Thank you for the 5 star review! "
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Danielle Giles

January 2, 2024

5  out of  5
rating by Danielle Giles
"Thank you for your help! I came in recently to get insurance on my vehicles and was assisted by Alexandria she was so kind and knowledgeable. Michael is genuinely a great guy! I’m happy to do business with this company."
We responded:
"Hey Danielle thank you for the 5-star review! Alexandria is extremely knowledgeable when it comes to the insurance industry and needs of our customers. "
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Ariellah G

January 2, 2024

5  out of  5
rating by Ariellah G
"This office is amazing. Alexandria was so helpful. Quick and easy process, I recommend Michael Hovis State Farm to anyone looking for insurance."
We responded:
"Ariellah we really appreciate the 5 star review! Alexandria is amazing when it comes to helping customers with all insurance. "
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Bruce Maxwell

December 17, 2023

1  out of  5
rating by Bruce Maxwell
"Micheal is a dishonest man and should be ashamed of himself for the service he provides"
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SHANTELLE KINNEBREW

October 27, 2023

5  out of  5
rating by SHANTELLE KINNEBREW
"Savannah was amazing! Very knowledgeable and professional. Answered all my questions and guided me to the best policy for me. Will be recommending her to family and friends in the future."
We responded:
"Thanks so much for the review! Michael "
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Chevy Chandler

October 11, 2023

5  out of  5
rating by Chevy Chandler
"Michael Hovis , I just wanted to thank you again for the awesome care, consideration and of coarse the awesome coverage I have with you and State Farm. Very few people go out of their way to to be helpful and by keeping us informed as you have so many times and helping not just me but all your customers. I appreciate you helping us with the issues i have encountered and trading cars as often as we do. Thank you Chevy & Judy"
We responded:
"Thank you so much for the review Chevy! Michael "
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Caressa Majors

August 16, 2023

5  out of  5
rating by Caressa Majors
"Mr. Michael Hovis at State Farm Insurance is ALWAYS prompt, friendly, informative, and helpful! We appreciate the entire team for being just as good. This is the best insurance company my family and I have ever had."
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Katrina Parks

August 7, 2023

5  out of  5
rating by Katrina Parks
"My husband and I have multiple policies with Michael Hovis - State Farm Insurance Agent. His team is awesome, especially Zach! Zach is patient, diligent and kind. He understands the industry and provides viable options that meet our needs as the customer. More importantly, Zach is personable and cares about the customer and it shows in his commitment to offer the best customer service always. The Parks!"
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Shaqun Melton

August 3, 2023

5  out of  5
rating by Shaqun Melton
"Savannah assisted me with switching over from Esurance to State Farm. She saved me a total of $100. She was precessional and knowledgeable. She explained my coverages and gave me tips on how to get my coverage lower. Thank you Savannah!"
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Alyssa Harding

July 28, 2023

5  out of  5
rating by Alyssa Harding
"Love love LOVE this office! Zack is such a helpful and kind person! He is very informative and helps me to understand what insurance is best suited for my needs. Everyone in this office is wonderful and always helps answer any of my needs in a timely manner. Highly recommend!!"