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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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ozzy x oskii father x son

June 25, 2025

5  out of  5
rating by ozzy x oskii father x son
"Excellent customer service. Alex Helped me get My life insurance together at an affordable rate. Everything was clear and concise, She made the process and information very easy to understand. I really appreciate it!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Chris

June 24, 2025

5  out of  5
rating by Chris
"So helpful in my move to Loganville. Thanks Guys ❤️"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Karen

June 23, 2025

5  out of  5
rating by Karen
"Michael Hovis’s office has the best customer service I’ve experienced in years! Thanks to Alex, Karen and Bethani for all their hard work and dedication! Very professional!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Sarah Krsna

June 23, 2025

5  out of  5
rating by Sarah Krsna
"💯 recommend Karen! She was great, answered all my questions and made the insurance process enjoyable. Thanks again!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Lynne Williams

June 23, 2025

5  out of  5
rating by Lynne Williams
"Great customer service and very knowledgeable staff. Thanks to Bethani for taking the time to answer all my questions on auto insurance. Your knowledge about insurance is much appreciated."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Eden Williams

June 23, 2025

5  out of  5
rating by Eden Williams
"Alexandria was so helpful and informative when helping me with my auto insurance. She answered all my questions and made the process very easy."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Kisha M.E

June 23, 2025

5  out of  5
rating by Kisha M.E
"Karen was very helpful and informative and made the process easy I was able to nagivate through the process efficiently and enjoyed my service."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Myles Isreal

June 19, 2025

5  out of  5
rating by Myles Isreal
"I had a lot of great service and assistance from my agent, Karen Elliott. She provided me with excellent help in getting my insurance setup for my wife. Very kind, well communicative, and always available for my questions and concerns."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Joseph Markham

June 19, 2025

5  out of  5
rating by Joseph Markham
"Karen Elliott was assume. She worked with me for 3 weeks getting all my policies correct."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Shantel Cooke

June 18, 2025

5  out of  5
rating by Shantel Cooke
"I am a returning customer and wish I had never switched in the first place. Karen was my direct agent who helped me switch back to State Farm. She was very knowledgeable and eager to assist me with every part of the process. My experience with this location has always been positive and overall excellent!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Amber Hope

June 18, 2025

5  out of  5
rating by Amber Hope
"Bethani has great customer service, would recommend this office to others."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Javon Ransom

June 18, 2025

5  out of  5
rating by Javon Ransom
"Karen Elliott was so nice and helpful when quoting my car insurance, I felt welcomed and taken care of!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Tristan Fouts

June 18, 2025

5  out of  5
rating by Tristan Fouts
"This is such a great office to work with! Bethani is especially patient and has always been helpful with all of my questions. Rare to find an insurance agency that actually cares!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Joe Whorton

June 12, 2025

5  out of  5
rating by Joe Whorton
"I am delighted to share my experience with my insurance agent, Michael Hovis. Michael has consistently proven to be a trusted advisor who always takes care of my insurance needs with the utmost professionalism and dedication. From the very beginning, Michael has made me feel safe and confident in my insurance decisions. Michael's attention to detail and commitment to providing exceptional service are truly commendable. Whenever I have questions or concerns, Michael is always there to provide clear and comprehensive answers, ensuring that I fully understand my options. This level of care and expertise has given me peace of mind, knowing that I am in good hands. What sets Michael apart is the genuine concern for my well-being. Michael goes above and beyond to ensure that I have the right coverage tailored to my specific needs. This personalized approach has made a significant difference in my overall experience, and I am grateful for the confidence it brings. I highly recommend Michael Hovis to anyone seeking a reliable and knowledgeable insurance agent. Michael's dedication to clients and unwavering support make them an invaluable asset. Thank you, Michael, for your outstanding service and for always making me feel secure and confident in my insurance choices."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Pat L

June 11, 2025

5  out of  5
rating by Pat L
"Working with Alexandria has been great. The customer service at this office is top notch."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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K R

June 11, 2025

5  out of  5
rating by K R
"Working with Alexandria at State Farm was an absolute pleasure!! From the start, Alexandria was attentive, knowledgeable, and made everything easy to understand. She took the time to explain my options clearly and made sure I felt comfortable and informed every step of the way."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Khaliyah Reynolds

June 11, 2025

5  out of  5
rating by Khaliyah Reynolds
"I had an amazing experience with Karen!!!!! From the moment we connected, they were professional, patient, and genuinely committed to helping me understand all my options. She took the time to walk me through each step, answered all my questions thoroughly, and made sure I felt confident about my decisions."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Jared Welch

May 30, 2025

5  out of  5
rating by Jared Welch
"I would just like to say that Karen was amazing I couldn’t have asked for better customer service. She was attentive and very friendly and really seemed like she cared. Thank you Karen Elliott it’s good to know that there is service like yours especially in this era where it seems like people have thrown genuine communication out the window.."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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C

May 29, 2025

5  out of  5
rating by C
"Karen Elliott was very patient and helpful throughout the process. I felt very comfortable working with her."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Jo Beau

May 27, 2025

5  out of  5
rating by Jo Beau
"Very welcoming, and easy to work with."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Allison Stoots

May 21, 2025

5  out of  5
rating by Allison Stoots
"Love this office always so pleasant!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Tracy Brown

May 20, 2025

5  out of  5
rating by Tracy Brown
"The State Farm office of Michael Hovis has got to be the best agent and staff I’ve ever experienced. It’s a smaller office but them girls Alexandria and Bethani definitely believe in great customer service. Both are so willing to help when I come in office or if it’s a simple phone call for a question. Keep doing what you’re doing. You are appreciated!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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James Hammond

May 20, 2025

5  out of  5
rating by James Hammond
"Great staff and easy to get in touch for whatever my needs are,"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Ryan Murchland

April 21, 2025

5  out of  5
rating by Ryan Murchland
"Bethani provides the best customer service! I appreciate you and the entire staff at this office!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Kathy Broadhead

February 25, 2025

5  out of  5
rating by Kathy Broadhead
"We were starting to look at pricing on new Homeowners insurance. Alexandria called me without me contacting her. She was an answer to a prayer. She was super nice and ready to help! Their price was over $800 less than what we were currently paying with the same limits. We went with Michael Hovis State Farm on our Homeowners and added our vehicle insurance also. Would suggest you ask for a quote!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"