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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Irma George

March 26, 2026

4  out of  5
rating by Irma George
"Thank goodness for Bethani Browns help in so many areas that I don’t understand. Always knowledgeable and helpful."
We responded:
"Thank you so much for your kind words! We’re glad to hear you found our pricing reasonable and that Bethani was able to help in so many areas. At our Loganville, GA office, we strive to make auto, home, and life insurance easy to understand and affordable for every customer. We truly appreciate you trusting our team and look forward to continuing to serve you!"
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Suspens Bakana

March 26, 2026

5  out of  5
rating by Suspens Bakana
"Cool team. Especially Alexandria, she's very helpful and knowledgeable."
We responded:
"Thank you for the 5-star review! We’re proud to serve the Loganville, GA community with reliable auto, home, and life insurance. Alexandrea does an amazing job making coverage easy to understand and helping our customers feel confident in their decisions. We truly appreciate you choosing our office and look forward to continuing to serve your insurance needs!"
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Shantel Cooke

February 27, 2026

5  out of  5
rating by Shantel Cooke
"I am a returning customer and wish I had never switched in the first place. Karen was my direct agent who helped me switch back to State Farm. She was very knowledgeable and eager to assist me with every part of the process. My experience with this location has always been positive and overall excellent!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Donald Brown

February 26, 2026

5  out of  5
rating by Donald Brown
"Michael Hovis is the Best Insurance Agent In the State of Ga,"
We responded:
"Donald, thank you for the great review! We truly appreciate you trusting Michael Hovis State Farm here in Georgia for your insurance needs. Our goal is always to provide the best service possible for auto insurance, home insurance, boat insurance, and liability coverage across the state of Georgia. We’re grateful for customers like you and look forward to helping anytime you need us. Thanks again for the support!"
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Ben Drust

February 26, 2026

5  out of  5
rating by Ben Drust
"Always friendly and welcoming both on phone and in person. Saved me over $100/month switching over on home and auto coverage. Just the best to work with!"
We responded:
"Ben, thank you for the great review! We’re glad our team was able to help you save money while switching your home and auto insurance. At Michael Hovis State Farm in Loganville, Georgia, we work hard to provide friendly service both in person and over the phone while helping customers find the right coverage at the best value. We truly appreciate you trusting our agency with your insurance needs!"
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Todd Smith

February 26, 2026

5  out of  5
rating by Todd Smith
"I am completely satisfied with my State Farm agent Karen she was very polite and professional."
We responded:
"Todd, thank you for the great review! We’re glad to hear Karen provided you with polite and professional service. At Michael Hovis State Farm in Loganville, Georgia, we work hard to help customers find the right coverage at a great price for their auto insurance and home insurance needs. If anyone in the Loganville area is looking for help reviewing their insurance or getting a quote, our team is always happy to help!"
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Wayne Johnson

February 15, 2026

5  out of  5
rating by Wayne Johnson
"I had a great experience with this car insurance agency from start to finish. The entire process was smooth, clear, and stress-free. A special thank you to Karen Elliott, who was incredibly patient, knowledgeable, and helpful every step of the way. She took the time to explain all my options, answered all my questions, and made sure I felt confident in my coverage. Customer service like hers is hard to find. I highly recommend this agency, especially if you get the chance to work with Karen."
We responded:
"Wayne, thank you so much for the kind words and for taking the time to share your experience! We’re thrilled to hear the process felt smooth and stress-free, and we truly appreciate you highlighting Karen’s service. She works hard to make sure every client understands their options and feels confident in their coverage. We’re grateful for your trust and recommendation, and we’re always here if you need anything in the future! "
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Elaine Baker

February 12, 2026

5  out of  5
rating by Elaine Baker
"Bethani really helped put my mind at ease when choosing a policy that best fit our needs. I had been with a competitor and was very distrustful and uneasy after my last experience. She put my mind at ease and got me a very competitive rate! Thanks Bethani 💜"
We responded:
"Elaine, thank you for sharing your experience with us! We’re so glad Bethani was able to help restore your confidence and make the process feel comfortable after your previous situation. Helping our clients feel informed, supported, and well-covered is exactly what we strive for, and we appreciate you recognizing her efforts. Thank you again for trusting us with your coverage we’re always here whenever you need us! "
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brenda pickett

February 12, 2026

5  out of  5
rating by brenda pickett
"Karen was wonderful! She explained things clearly and replied to messages promptly. Thank you."
We responded:
"Brenda, thank you for the great feedback! We’re happy Karen was able to provide clear answers and quick service that’s what we strive for with every client. We appreciate you choosing our office and look forward to continuing to support your insurance needs."
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Linda Timko

February 12, 2026

5  out of  5
rating by Linda Timko
"My auto and homeowners insurance is with this office. I have gotten great and friendly service!"
We responded:
"Linda, thank you so much for your kind review! We truly appreciate you trusting our office with both your auto and homeowners' coverage. It means a lot to hear you’ve received great, friendly service that’s exactly what we strive to provide every day. We’re grateful to have you as a client and are always here whenever you need us! "
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Suzan Carson

February 12, 2026

2  out of  5
rating by Suzan Carson
"Home ins keeps going up. No claims."
We responded:
"Suzan, thank you for sharing your feedback. We understand how frustrating rate increases can be, especially when you haven’t had any claims. Unfortunately, many factors that impact homeowner's premiums such as market costs, weather losses, and rebuilding expenses can affect rates across the industry. We would really appreciate the opportunity to review your coverage with you to see if there are any options, discounts, or adjustments that could help. Please feel free to contact our office so we can take a closer look together. "
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Felita West

February 2, 2026

5  out of  5
rating by Felita West
"Karen is the best, herd worker and dedicated."
We responded:
"Thank you so much, Felita, for the kind words and the 5-star review! We’re incredibly proud of Karen and truly appreciate you recognizing her hard work and dedication. Providing great service is always our goal, and feedback like yours means a lot to our team. We’re grateful for your support and look forward to helping you anytime you need us!"
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Angela McClary

December 30, 2025

5  out of  5
rating by Angela McClary
"Very friendly staff. Everyone is so nice and helpful!"
We responded:
"Thank you so much, Angela! We truly appreciate your kind words. Our team works hard to be to be friendly, helpful, and make sure our customers feel taken care of. We're grateful for the opportunity to help with your property and vehicle insurance, and we look forward to serving you again! "
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brandon lowrance

December 30, 2025

5  out of  5
rating by brandon lowrance
"Bethani got us great coverage at a great price."
We responded:
"Thank you so much, Brandon! We’re thrilled to hear that Bethani was able to get you great coverage at a great price. She truly cares about making sure our customers are well protected and confident in their policies. We appreciate your trust and look forward to helping you anytime you need us!"
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Lori Ewing

November 25, 2025

5  out of  5
rating by Lori Ewing
"Karen was very helpful and quick to respond to my calls and answered my questions without issue"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Corey Caron

November 19, 2025

5  out of  5
rating by Corey Caron
"Karen did a phenomenal job writing my policy and saving me a ton of money! My mother recommended her to me and I recommend her to everyone!"
We responded:
"Thank you, Corey! We’re so glad to hear Karen was able to provide such great service and help you save money on your policy. We truly value your feedback and look forward to helping with any of your insurance needs in the future!"
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Kathy Corley

November 19, 2025

5  out of  5
rating by Kathy Corley
"Karen was fantastic and helpful and through with everything"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Jimmie McCollum

November 18, 2025

5  out of  5
rating by Jimmie McCollum
"I’m proud to say that my agent Karen did a fantastic job in helping me decide what plan were best for my Autos & Home Insurance.She explained everything in detail what I were getting making sure I understood.Also she explained how to receive discounts.Thanks Karen for your hard work with State Farm!!"
We responded:
"Thank you so much for taking the time to share this wonderful review! We’re thrilled to hear that Karen was able to guide you through your Auto and Home insurance options and make everything clear and comfortable. She truly enjoys helping our customers understand their coverage and get the discounts they deserve. We appreciate your trust in our agency and your kind words. Thank you for being a valued part of our State Farm family! "
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Janet Batchelor

October 30, 2025

5  out of  5
rating by Janet Batchelor
"Karen Elliott took her time to help me turn a stressful situation from another insurance company into a low stress, affordable monthly bill saving me over 150.00 a month. Thank you Karen Elliott!!"
We responded:
"Thank you so much, Janet! We’re thrilled to hear that Karen was able to make your experience smooth and stress-free while helping you save money. We truly appreciate your kind words and the opportunity to earn your business!"
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Gary Clements

October 30, 2025

5  out of  5
rating by Gary Clements
"Excellent customer service!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear you had an excellent experience with our team. Providing great customer service is always our top priority, and we truly appreciate your support!"
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Roan Hickey

October 30, 2025

5  out of  5
rating by Roan Hickey
"Bethani was absolutely amazing! She was extremely informative and took her time to clearly explain all my coverages and policy details. I never felt rushed, and she made sure I understood everything before moving forward. Her professionalism, patience, and friendly attitude made the whole experience smooth and stress-free. I really appreciate the excellent service, thank you, Bethani!"
We responded:
"Thank you so much for your thoughtful review! We’re so happy to hear that Bethani provided such a clear, patient, and positive experience for you. She takes great pride in making sure every customer fully understands their coverage and feels confident in their decisions. We truly appreciate your kind words and the opportunity to serve you!"
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Amos Overton

October 16, 2025

5  out of  5
rating by Amos Overton
"Karen was very helpful..nice respectful good attitude.it was the kind of service I grew up wit and miss..let her know I said she rock..she was wonderful 😊"
We responded:
"Hey Amos, thank you for the awesome review! We’re so glad to hear Karen took great care of you she really does rock! I’ll be sure to pass your kind words along to her. We truly appreciate your business and the time you took to share your experience with us."
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Tuan Le

October 16, 2025

5  out of  5
rating by Tuan Le
"Karen is very nice and help me thru out the process of getting my auto and home insurance coverage from State Farm. She try to lower my premiums as much as possible. I definitely recommend who needs insurance to contact her."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Gregory

October 16, 2025

5  out of  5
rating by Gregory
"Extremely professional and very nice to work with, the agent I worked with (Karen) was extremely knowledgeable and bent over backwards to assist me on both homeowners and vehicle insurance,she would keep you informed throughout every step and was a real pleasure to work with. I would highly recommend this agency to anyone looking for insurance. Great job!!!"
We responded:
"Thank you so much, Gregory! We truly appreciate your kind words and are thrilled to hear that you had such a positive experience. Providing knowledgeable, attentive service is always our top priority. We’re so glad Karen could assist you with both your homeowners and vehicle insurance needs. Thank you for choosing us we look forward to helping you again in the future!"
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Hope Adams

October 16, 2025

5  out of  5
rating by Hope Adams
"My family loves State Farm and Bethani! She is the best, very helpful and knowledgeable!"
We responded:
"Thank you so much, Hope! We’re so happy to hear that you and your family love State Farm and had such a great experience with Bethani. She truly enjoys helping our customers and will be thrilled to hear your kind words. We appreciate your trust and support!"