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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mendez landscaping

October 23, 2025

5  out of  5
rating by Mendez landscaping
"Alexandria was amazing to work with! She made the insurance process simple, answered all my questions clearly, and found the best coverage for my needs. Highly recommend her for anyone looking for a reliable and knowledgeable agent!"
We responded:
"Thank you so much for the kind words! We’re thrilled to hear Alexandria made your experience smooth and simple. We truly appreciate you taking the time to share your feedback and are grateful for your recommendation!"
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Michelle

October 23, 2025

5  out of  5
rating by Michelle
"Thank you Alexandria for helping me get a great price!"
We responded:
"Thank you, Michelle! We’re so glad Alexandria was able to find you a great price and make the process easy. We truly appreciate your trust and support!"
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Amos Overton

October 16, 2025

5  out of  5
rating by Amos Overton
"Karen was very helpful..nice respectful good attitude.it was the kind of service I grew up wit and miss..let her know I said she rock..she was wonderful 😊"
We responded:
"Hey Amos, thank you for the awesome review! We’re so glad to hear Karen took great care of you — she really does rock! I’ll be sure to pass your kind words along to her. We truly appreciate your business and the time you took to share your experience with us."
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Tuan Le

October 16, 2025

5  out of  5
rating by Tuan Le
"Karen is very nice and help me thru out the process of getting my auto and home insurance coverage from State Farm. She try to lower my premiums as much as possible. I definitely recommend who needs insurance to contact her."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Gregory

October 16, 2025

5  out of  5
rating by Gregory
"Extremely professional and very nice to work with, the agent I worked with (Karen) was extremely knowledgeable and bent over backwards to assist me on both homeowners and vehicle insurance,she would keep you informed throughout every step and was a real pleasure to work with. I would highly recommend this agency to anyone looking for insurance. Great job!!!"
We responded:
"Thank you so much, Gregory! We truly appreciate your kind words and are thrilled to hear that you had such a positive experience. Providing knowledgeable, attentive service is always our top priority. We’re so glad Karen could assist you with both your homeowners and vehicle insurance needs. Thank you for choosing us — we look forward to helping you again in the future!"
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Hope Adams

October 16, 2025

5  out of  5
rating by Hope Adams
"My family loves State Farm and Bethani! She is the best, very helpful and knowledgeable!"
We responded:
"Thank you so much, Hope! We’re so happy to hear that you and your family love State Farm and had such a great experience with Bethani. She truly enjoys helping our customers and will be thrilled to hear your kind words. We appreciate your trust and support!"
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Nicole Floyd

October 14, 2025

5  out of  5
rating by Nicole Floyd
"Michael Hovis and his team have been very helpful in getting my coverage on both home and auto insurance and going over whats best for me on both value and quality. Any questions I have are answered quickly and they are great with communication. I would def recommend them to anyone looking for insurance!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Kathy Broadhead

October 3, 2025

5  out of  5
rating by Kathy Broadhead
"We were think about purchasing a new vehicle so I called and spoke with Bethani for a price. Again, Michael Hovis had a great price! We definitely will be staying with Michael Hovis!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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XxSteadExX (XxSteadExX)

October 2, 2025

5  out of  5
rating by XxSteadExX (XxSteadExX)
"Ms Karen was wonderful. Very helpful and really went out of her way to help get my new motorcycle insured. Thank you!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Ms. Karen was able to help you get your motorcycle insured and went the extra mile to make the process smooth. We truly appreciate your trust in us and look forward to assisting you again in the future. Ride safe!"
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Corey Caron

October 2, 2025

5  out of  5
rating by Corey Caron
"Karen did a phenomenal job writing my policy and saving me a ton of money!"
We responded:
"Thank you, Corey! We’re so glad to hear Karen was able to provide such great service and help you save money on your policy. We truly value your feedback and look forward to helping with any of your insurance needs in the future!"
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Shenitta Brown

October 2, 2025

5  out of  5
rating by Shenitta Brown
"Thank you Bethani for your thoughtfulness and expertise. We don’t get great customer service these days. Tou have a great personality."
We responded:
"Thank you so much, Shenitta! We’re delighted to hear that Bethani’s thoughtfulness and expertise made such a positive impression. Providing excellent customer service is always our goal, and your kind words mean a lot to us. We truly appreciate your support!"
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Junior Hendricks

September 25, 2025

5  out of  5
rating by Junior Hendricks
"Great customer service and very informative. Thank you."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Kalis Nixon

September 24, 2025

4  out of  5
rating by Kalis Nixon
"Looking forward to getting more feedback on my discounts toward my policy and what necessary steps to take to qualify"
We responded:
"We appreciate you taking the time to leave a review! Your feedback is important to us, and we’re glad we could meet your insurance expectations. If you have any further suggestions, we’re all ears! "
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Lori Ewing

September 24, 2025

5  out of  5
rating by Lori Ewing
"Karen was very helpful and quick to respond to my calls and answered my questions without issue"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Parish Majors

September 24, 2025

5  out of  5
rating by Parish Majors
"Awesome"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Annie C

September 18, 2025

1  out of  5
rating by Annie C
"We moved our insurance from a State Farm Agent in Monroe, GA to Hovis in Loganville. We made a decision due to multiple increases in our rates to change to Allstate. The Allstate Agency contacted Hovis Insurance to notify them of the change and cancellation of our Policy. They did not respond to the initial contact and has failed to respond to our Allstate Agent who has tried to contact them as Hovis Agency is trying to double bill us as we had changed to Allstate. This is not permitted to have double coverage with 2 Insurance Carriers. Apparently they don't know this. I would not recommend this Agency. In reply to the response from Michael Hovis: I have called your office and spoken to Alexandria. I got absolutely no resolution to this issue. My Allstate Agent has also tried to reach your office with no response. You cannot ignore a request from a Agency advising that we have moved to them and to cancel our policy. That is what your Agency has done. Please respond to the Allstate Agency who is trying to contact you to get this resolved. Our Policy cancelled 09-22-2025. Stop trying to double bill us as we cannot be insured with State Farm and Allstate."
We responded:
"Thank you for your feedback. We would like the opportunity to address your concerns regarding our insurance services and want to know how we can improve. Please reach out to us directly, we value your input. "
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Sarah Stradling

September 18, 2025

5  out of  5
rating by Sarah Stradling
"Had a problem with claim agent but Bethani went to bat and got it solved. Thank you."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Emerald Cove

September 18, 2025

5  out of  5
rating by Emerald Cove
"I popped in the office one day to ask some questions about insurance. Bethani greeted me in the lobby and was more than willing to answer my questions. She is very knowledgeable and professional which made my experience very pleasant. Mr Hovis , you are so fortunate to have knowledgeable and friendly staff to represent you and State Farm."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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David MCcray

September 18, 2025

5  out of  5
rating by David MCcray
"I recently purchased home and motorcycle insurance through your company.And I was told by a friend to contact karen, and I did, and she was very professional, very polite,And well spoken. Karen is someone I will pass her name and your company on for insurance."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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sharon peterson

September 18, 2025

5  out of  5
rating by sharon peterson
"Excellent service as always while waiting on a home claim I filled. Michael Hovis and Bethani were easy to work with and helped ensure my claim was taken care of in a timely manner."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Jodygay Mclean

September 11, 2025

5  out of  5
rating by Jodygay Mclean
"Great customer service from Karen. Would def recommend her expertise."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Pauline Anderson

September 11, 2025

5  out of  5
rating by Pauline Anderson
"Spoke to Karen Elliott who was very pleasant and gave a lot of good info. If I choose any insurance I will definitely speak to her"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Karen

September 11, 2025

5  out of  5
rating by Karen
"Michael Hovis’s office has the best customer service I’ve experienced in years! Thanks to Alex, Karen and Bethani for all their hard work and dedication! Very professional!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Bon

September 11, 2025

5  out of  5
rating by Bon
"Alex was an amazing help quoting my auto insurance. She made the process easy to understand and was very helpful!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Jackie Carlisle

August 29, 2025

5  out of  5
rating by Jackie Carlisle
"Very quick and easy process. The quote was significantly less than expected. Karen Elliott was very knowledgeable and helpful."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."