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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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yasmin Smith

August 21, 2025

5  out of  5
rating by yasmin Smith
"Hello my name is Antwon smith and I just wanted to say working with Alexandria Ranson was a great and positive experience. She made my life easier and when I left I had a better understanding about everything"
We responded:
"Thank you, Antwon, for your thoughtful review! We're so glad to hear that Alex was able to make your experience positive and helpful. Our goal is always to ensure our customers leave with confidence and clear understanding, and it's wonderful to know that was your experience. We appreciate you taking the time to share your feedback!"
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Ari Giles

August 21, 2025

5  out of  5
rating by Ari Giles
"Alexandria is very helpful and knowledgeable. Highly recommended."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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John Beauplan

August 21, 2025

5  out of  5
rating by John Beauplan
"Alexandria was fantastic to work with—professional, knowledgeable, and truly cared about finding the best coverage for my needs. She made the whole process smooth and stress-free. Highly recommend!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Kyli Smith

August 13, 2025

5  out of  5
rating by Kyli Smith
"We have had the best experience working with Alexandria she is so helpful!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Johnathon Ledesma

August 13, 2025

5  out of  5
rating by Johnathon Ledesma
"I had an insanely good experience with this State Farm. I spoke with Bethani and she was incredibly personable and understanding, I didn’t feel like I was talking to a robot or felt like another “sale” to a salesperson. She actually took the time to go over concerns and answered all of my (very many) questions lol Honestly, her personality, attitude and clear way of communicating overall is what sold me outright. Thanks, Bethani!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jay Tiller

August 13, 2025

5  out of  5
rating by Jay Tiller
"I recently decided to switch up insurance and after seeing all the positive feedback for this location decided to give them a try. I’m happy to say I’ve had a great experience. Bethani was a pleasure to work with and made the whole process painless."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Tonya Burks

August 6, 2025

5  out of  5
rating by Tonya Burks
"Very Friendly, Knowledgeable Staff."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Liz Williams

August 6, 2025

5  out of  5
rating by Liz Williams
"Michael Hovis is the best!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Mike Charles

July 24, 2025

5  out of  5
rating by Mike Charles
"I was looking for an affordable car insurance plan and received a whole lot more. The service that I was provided by Karen one of the agents at Michael Hovis State Farm Insurance was amazing. Not only did I manage to decrease my monthly car insurance payments, I was also able to reduce my yearly home insurance payments. Karen helped me design a plan that saved me money and allowed me to have more than adequate coverage. I felt heard and served during the process."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Kyle Tiller

July 23, 2025

5  out of  5
rating by Kyle Tiller
"Recently switched to State Farm. No complaints from me. This location was a very nice experience. Bethani was great to work with."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Jim Fouts

July 23, 2025

5  out of  5
rating by Jim Fouts
"I've been with State Farm for decades now, and this agency is by far the best one I have worked with. Their attention to detail with claims is astounding, and the staff are always friendly and helpful. Bethani in particular always takes great care of us; a joy to work with."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Karen Elam

July 17, 2025

5  out of  5
rating by Karen Elam
"I made a call to Michael Hovis’ State Farm office recently to ask questions about some personal insurance needs. Bethani was so easy to talk to and did not mind answering all my questions. I truly appreciated her patience! I will certainly use the office for my insurance needs! Excellent customer service!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Francisco Mondragon

July 17, 2025

5  out of  5
rating by Francisco Mondragon
"Bethany was such a great help for me and my family l. Always available for any questions I had no matter how small. Would highly recommend her to anyone"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Cory Gwyn

July 17, 2025

5  out of  5
rating by Cory Gwyn
"Bethany has the best customer service, she was amazing! Thank you"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Jodygay Mclean

July 10, 2025

5  out of  5
rating by Jodygay Mclean
"Great customer service from Karen. Would def recommend her expertise."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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M Ransom

July 9, 2025

5  out of  5
rating by M Ransom
"Great response time very professional!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Steve Parris

July 9, 2025

5  out of  5
rating by Steve Parris
"Thank you! I had a great experience with Karen. She answered all of my questions, was very helpful and went above and beyond. Thank you Karen and Michael!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Karen

July 9, 2025

5  out of  5
rating by Karen
"Michael Hovis’s office has the best customer service I’ve experienced in years! Thanks to Alex, Karen and Bethani for all their hard work and dedication! Very professional!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Steezy_DaGriM

July 9, 2025

5  out of  5
rating by Steezy_DaGriM
"Great service from Karen thank you!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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pierre louis

July 9, 2025

5  out of  5
rating by pierre louis
"Great experience with Alexandria. She helped me save a lot of money on my car and home insurance. I highly recommend this office!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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ozzy x oskii father x son

June 25, 2025

5  out of  5
rating by ozzy x oskii father x son
"Excellent customer service. Alex Helped me get My life insurance together at an affordable rate. Everything was clear and concise, She made the process and information very easy to understand. I really appreciate it!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Chris

June 24, 2025

5  out of  5
rating by Chris
"So helpful in my move to Loganville. Thanks Guys ❤️"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Sarah Krsna

June 23, 2025

5  out of  5
rating by Sarah Krsna
"💯 recommend Karen! She was great, answered all my questions and made the insurance process enjoyable. Thanks again!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Lynne Williams

June 23, 2025

5  out of  5
rating by Lynne Williams
"Great customer service and very knowledgeable staff. Thanks to Bethani for taking the time to answer all my questions on auto insurance. Your knowledge about insurance is much appreciated."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Eden Williams

June 23, 2025

5  out of  5
rating by Eden Williams
"Alexandria was so helpful and informative when helping me with my auto insurance. She answered all my questions and made the process very easy."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "